We aim to deliver your order within 3-7 working days, excluding bank holidays. Once you place your order, we will send you a confirmation of your delivery date.

Yes! All of our products are handmade in the UK by skilled craftsmen using high-quality materials to ensure durability and comfort.

Deliveries to remote or hard-to-reach locations may have a small surcharge and take slightly longer time to deliver. This helps us cover extra transport costs to those areas.

Absolutely. We provide free standard shipping across the UK—no hidden fees at checkout.

Some postcode zones require a small delivery surcharge due to distance or accessibility:

• £30: LL, SA, EX, DT, BH, ML, IP, BN, SO, TN, G, EH, KA, TD, FK, DD, KY, DG, PO, NR, CT, PH
• £40: PL, TQ, TR, PA
• £60: AB, IV, BT
  
  

 If your delivery address falls within one of these zones, our team will contact you directly after you place your order. We’ll confirm the surcharge amount and arrange payment before dispatching your order.

Your order will be paused until the surcharge payment is completed. Once payment is received, we’ll proceed with your delivery booking.

Yes, we offer 0% interest finance options, so you can spread the cost without paying extra

Definitely. With Clearpay, you can buy now and pay later in flexible installments, making it easier to manage your budget.

Yes, every Midas Beds product comes with a 5-year warranty, so you can sleep easy knowing you're covered.

Yes! We offer a wide range of customization options including fabric types, headboard styles, base types, storage configurations, and sizes. You can tailor your order to suit your comfort and aesthetic preferences.

Our firmness guide can help you choose based on your sleeping style and body weight. If you’re unsure, feel free to contact us — our team is happy to help you find the perfect fit.

Yes, we offer flexible payment plans through Clearpay, including Pay in 3 and Pay Later options. Just select Clearpay at checkout.

Absolutely! Contact us with your preferred fabrics and we’ll send out swatches free of charge to help you decide.

We do offer an optional mattress and bed removal service. Please select this during checkout or contact us to add it to your order.

We offer standard UK sizes (Single, Double, King, Super King) and can also produce custom sizes on request.

We offer memory foam, pocket sprung, and hybrid mattresses. Each provides different benefits depending on your sleep style and support needs. Visit our Mattress Guide for a detailed comparison.

Yes, our mattresses are compatible with most standard bed frames and divan bases.

Yes, items must be returned in their original packaging. Please keep it until you’re sure you’re satisfied with your purchase.

Our warranty covers manufacturing defects in materials and workmanship. It does not cover normal wear and tear, misuse, or damage due to incorrect care.

All beds and mattresses come with a 5-year standard warranty.

Contact our customer service team with your order number, photos, and a description of the issue. We'll guide you through the process.

Please email us at support@midasbeds.co.uk or call our customer support team. We’re here to help.